Like opinions, tastes differ. We are very sorry if you were expecting popcorn that taste or looked differently than what you received from Kettle Kid. We do not send replacement popcorn or issue refunds in these cases.

Refunds are not given for:

• Wrong address

• Acts of God

• Problems not related to or caused by Kettle Kid

• Popcorn sent to someone who is out-of-town

• Arrival time on day of delivery. FedEx has until 10pm to deliver